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Job ID
31306

Unified Communications - Solution Architect

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

We are looking for:

  • As a Unified Communications (UC) Solution Architect, you will play a crucial role in ensuring the harmonization of all solutions within the UC and Digital Technology (DT) portfolio.
  • Working closely with the service owners and business functions, you will contribute to the user satisfaction and synergies of DT solutions in SYENSQO.
  • You will be mainly responsible for integration activities, development of solution use cases, and architectural design.

We count on you for:

The major services in your scope will be SaaS communication tools. (Collaboration & Messaging, Productivity & Project management, Video conferencing & Broadcasting solutions)

  • Services Rationalization and Harmonization:
    • Analyze existing UC portfolio solutions, processes and systems to identify areas where harmonization is needed.
    • Support creation of strategies and roadmaps for rationalization and harmonization, including but not limited to solution use cases and best practices
    • Work with IT teams and stakeholders to implement standardized processes, technologies, and procedures
    • Facilitate the transition to new systems and processes, addressing potential challenges and ensuring a smooth rollout
  • Architectural and Technical Design:
    • Working with stakeholders to understand business needs and translate them into technical specifications.
    • Designing comprehensive technical solutions, including software architecture, infrastructure, and data management, security, and integration strategies.
    • Overseeing the implementation of solutions, ensuring alignment with the design and business requirements.
    • Support in deployment projects or integration requests that have dependencies on UC solutions
    • Creating and maintaining comprehensive technical documentation, including diagrams, specifications, and test plans.
    • Work closely with the Syensqo security team to perform necessary risk assessments and to ensure security compliance for UC solutions
    • Identifying and resolving technical issues that arise during the development and implementation of solutions.
  • Continuous Improvement and Transformation:
    • Analyzing the performance of solutions and identifying areas for improvement.
    • Contribute to transformation projects by bringing your knowledge and technical expertise in these services.
    • Staying up-to-date with the latest technologies and evaluating their suitability for specific business needs.

You can count on us for:

  • Be part of and contribute to a once-in-a-lifetime change journey
  • Join a dynamic team that is going to tackle big bets
  • Have fun and work at a high pace
  • Have a high level of autonomy

Skills and Behavioral Competencies:

  • Experience in Messaging administration or deployment support. (Good knowledge of Messaging protocols and mail security. E.g., SMTP relay, SPF, DKIM, DMARC, MX, and TXT records)
  • Basic to intermediate DNS skills
  • Knowledge on authentication solutions (Eg, Single Sign On or Multi-factor authentication)
  • Experience in managing or delivering SaaS solutions, familiarity with Application Programming Interfaces (API), and its integration capabilities
  • Experience in constructing high and low-level architectural drawings
  • Knowledge of basic IT security compliance framework (Eg, SOC2, GDPR, ISO 27001, Email RFCS)
  • Mastery of the ITIL v4 framework and principles
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and manage time effectively
  • Customer-centric approach
  • Passion for technology and a desire to learn new skills

You will bring:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience in supporting the administration and transformation of Digital Workplace services at the enterprise level.
  • Strong understanding of such tools and technologies, and knowledge of their ecosystem.
  • Relevant certifications (e.g., Solution architect Cloud / Google / Azure / AWS, ITIL, PMP) are a plus.

You will get:

  • 16 weeks of maternity/paternity and co-parenting leave, according to local regulations.
  • Training platform for all employees
  • Free well-being sessions (physical and psychological)

Be part of our story