Knowledge Management Analyst

About Syensqo

Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

About the job

As a Junior Knowledge Management Analyst, you'll be an integral part of our transversal Strategy & Transformation team, driving the effective use of tools like Jira and Confluence to support the progress across the IT Syesnqo Organization.

Your role will be pivotal in enhancing our knowledge management practices,ensuring the efficient and effective use of the tools across the organisation

We count on you for:

Training & Enablement:

• Develop and Provide comprehensive training on the suite of tools you are responsible for, ensuring users are empowered and confident in their usage.
• Develop engaging onboarding materials and guides to support efficient tool adoption across the organization.
• Conduct interactive training sessions tailored to different user groups and organizational needs.

Tool Strategy & Advocacy:

• Act as a Tool Use Advocate, promoting the right tool for the right purpose across the organization, extending beyond Jira and Confluence.
• Collaborate with stakeholders to understand content needs and recommend appropriate tools that enhance productivity, transparency, and collaboration.

Jira Expertise:

• Serve as the Jira Expert by establishing best practices and ensuring its optimal usage
• Manage Jira project creation, configuration
• Develop and maintain a “Jira Guide” related documentation, providing instructions and best practice guidelines.

Confluence Management:

• Oversee the management of Confluence, ensuring it remains a single source of truth for documentation.
• Promote transparency and effective communication through well-organized and accessible Confluence spaces.
• Create, update, and maintain documentation on best practices, tool usage, and process workflows.

Cross-Tool Collaboration:

• Partner with teams across IT and other departments to ensure seamless integration and usage of various tools

• Knowledge in Jira and Confluence management.
• Knowledge in Agile methodologies.

• Result-orientation mindset.
• Structured & Rigorous.
• Team spirit & Coach mentality.
• Strong communication skills

Fluent in English

To play a crucial role in the group's transformation—accelerating growth, reshaping progress, and creating sustainable shared value. The IT team is making operational adjustments to supercharge value across the entire organization. Here, we're one strong team! Our commitment to accountability drives us as we work hard to deliver value for our customers and stakeholders. In our dynamic and collaborative work environment, we add a touch of enjoyment while staying true to our motto: reinvent progress. Come be part of our transformation journey and contribute to the change as a future team member.