Accessibility Statement

Syensqo is committed to making its website www.syensqo.com accessible, in accordance with the Regional Ordinance transposing Directive (EU) 2016/2102 of the European Parliament and of the Council.

This accessibility statement applies to the website www.syensqo.com.

Compliance status

The website www.syensqo.com partially complies with the European standard EN-301549 which includes, among others, the Web Content Accessibility Guidelines 2.1, level AA, due to the non-compliances indicated below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliances with the European standard EN-301549

On the Portal pages there are some cases where the following non-compliances occur:

  • Subtitles for the deaf are not always provided for video content. (9.1.2.2 Subtitles)
  • Audio description or alternative media is not always provided for recorded video content (9.1.2.3 Audio description or alternative media - 9.1.2.5 Audio description).
  • There is information and relationships conveyed through the visual presentation that is not semantically conveyed for users of assistive technologies (9.1.3.1 Information and Relationships).
  • Use of images to represent textual content (9.1.4.5 Text images)
  • Automatic carousels cannot be stopped (9.2.2.2 Pause, stop, hide).
  • Some frames may not have titles and some internal page references may not work correctly.(9.2.4.1 Avoid Blocks)
  • There are links where their function is not correctly identified (inadequate description, too generic text, inadequate title...). (9.2.4.4 Purpose of links)
  • Headings and labels do not always describe the subject or objective clearly (9.2.4.6 Headings and labels).
  • Some specific elements may not have their label included in their accessible name or may not have an accessible name. (9.3.3.2 Labels and instructions, 9.2.5.3 Inclusion of the tag in the name)
  • Labels or instructions are not always as clear as the should (9.3.3.2 Labels and instructions)
  • There are form fields where the error is reported when an incorrect value is entered but no suggestion for correction is reported. (9.3.3.3.3 Suggestions for errors)
  • There are pages where support products will not be able to obtain information, interact and be aware of the status of user interface controls, e.g. help messages, action result status messages, link attributes, page language image... that cannot be read by screen readers at the time they appear (9.4.1.2 Name, function, value)

In the documents published in Portal there are some cases of:

  • lack of sufficient contrast in both text and non-textual content (10.1.4.3)
  • Lack of descriptive titles (10.2.4.2).
  • Lack of descriptive headings and labels (10.2.4.6)
  • The language of the documents cannot be determined by software.(10.3.1.1)
  • There may be occasional editing errors in final documents.

Disproportionate burden

Not applicable.

The content is not within the scope of the EN-301549

There are office files in PDF or other formats published before 20 September 2018 that do not fully meet all accessibility requirements. This may also be the case for content produced by third parties that has not been funded, developed or under the control of the party responsible for this website.

Preparation of this accessibility statement

This statement was prepared on 8 April 2025.

The method used in the preparation of this declaration: an evaluation carried out by Metadrop

The statement was last reviewed on May 2025.

Feedback and contact information

If you have any questions, comments or suggestions regarding the digital accessibility of this web page, contact us.

Enforcement procedure

If a request for accessible information or a complaint has been refused or if the person concerned is not satisfied with the decision taken, he or she may lodge a complaint. Contact us.

Optional content

The website is designed for Responsive viewing, so it is optimally displayed on tablet and mobile devices.
Among others, the following measures are adopted to facilitate accessibility:

  • Compatibility with screen readers. The website allows visually impaired people to rely on the screen reader to operate on the page, allowing the conversion of screen information into speech.
  • Adjustable font size. The website allows the font size provided by browsers to be increased.
  • Enlargement of the page size. The website allows enlarging the page display size provided by browsers through the zoom function.
  • Adaptive or adaptive web design the website applies this web design and development technique through the use of fluid structures and images, as well as media-queries in the CSS style sheet, manages to adapt the website to the user's environment and therefore encompasses not only the browsing experience on mobile devices but also on devices with higher screen resolution such as desktop devices.
  • Standard HTML the website uses HTML code to create standard documents.
  • A “Contrast-optimized version” button is available both in the header and on the left side of the screen, to optimize contrast ratios across the website, ensuring compliance with EN 301549 readability standards. This feature:
    • Adjusts text/background contrast to meet WCAG 2.1 AA requirements (≥ 4.5:1).
    • Is operable via keyboard (Tab/Enter) and screen readers.