Travel & Expense Specialist

We are looking for :

• One Travel & Expense (T&E) Analyst to ensure accurate, compliant, and efficient end-to-end management of employee travel and expense processes for supporting policy adherence, system administration and continuous improvement for Concur, and ensures proper financial posting and reporting through SAP. The job holder will act as a key interface between business users, Finance, GBS/Operations, and external partners (e.g., travel agency and card providers).

We count on you for:

• T&E Process Operations & Support

  • Provide day-to-day support to employees and approvers on T&E topics (expense reports, approvals, audit requirements, reimbursements, corporate card issues).

  • Ensure compliance with Syensqo T&E policies, internal controls, and applicable tax/VAT rules (where relevant).

  • Support issue resolution and escalation management with GBS, travel agency, and card provider.

• Concur (Administration & Functional Expertise)

• • Act as Concur Subject Matter Expert (SME) for Expense (and Travel, if applicable).

  • Maintain and configure Concur settings: expense types, workflows/approvals, audit rules, payment types, cost objects, delegates, and user profiles.

  • Support testing, release management, and change requests (enhancements, new features, integrations).

  • Develop and maintain Concur guidance materials (job aids, FAQs) and deliver user training.

• SAP & Financial Integration

• • Ensure accurate posting of T&E transactions to SAP (e.g., cost centers, internal orders, WBS elements, GL accounts).

  • Monitor and troubleshoot integration issues between Concur and SAP (interface errors, master data mismatches, posting failures).

  • Partner with Accounting/Controlling to support period-end close activities related to T&E (accruals where applicable, reconciliations, reporting).

• Governance, Controls & Reporting

  • Support T&E compliance controls: exception tracking, audit follow-up, policy updates, and documentation.

  • Analyze T&E spend and compliance trends; provide insights and recommendations for continuous improvement.

  • Contribute to KPI reporting (cycle time, compliance rate, exception rate, user satisfaction).

• Stakeholder Management & Continuous Improvement

  • Serve as a key contact for Finance and business stakeholders for T&E process improvements.

  • Coordinate with GBS and IT on process and system changes, ensuring clear ownership and traceability (e.g., via ticketing tools such as JIRA).

  • Participate in projects (e.g., policy harmonization, new entity onboarding, tool enhancements).

You can count on us for: 

• Providing a supportive work environment within the organization.

• Opportunities for professional development and growth.

You will bring:  

• Bachelor’s degree in Finance, Accounting, Business Administration, Management, or a related field.

• Solid experience in Travel & Expense processes within an international environment.

• Demonstrated hands-on experience with SAP (FI/CO exposure strongly preferred; understanding of cost accounting structures is a plus).

• Strong Concur experience (user support + configuration/administration or power-user level).

• Good understanding of finance operations, internal controls, and compliance requirements.

• Strong analytical skills and attention to detail; able to interpret data and identify process issues.

• Clear communicator with strong stakeholder management skills across Finance, IT, GBS, and business users.

• Structured problem-solving mindset; comfortable working with escalations and ambiguity.

• Ability to document processes and train users effectively.

• Continuous improvement mindset (Lean/Kaizen exposure is a plus).

• Experience with corporate card programs (e.g., Amex) and travel agency management.

• Experience in T&E auditing, VAT/tax considerations for expenses, or multi-country policy environments.

• Experience with reporting tools (Power BI, Excel advanced) and Concur Intelligence/analytics (if applicable).

• Knowledge of ticketing/workflow tools (e.g., JIRA, ServiceNow).

• Proficiency in Chinese (written and spoken) is required. 

You will get:

• Competitive salary and benefits package

• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations

• Training platform for all employees

• Free well-being sessions (physical and psychological)

Additional information:

• Location: Bangkok Thailand