Job Overview and Responsibilities
To provide professional and timely technical expertise to customers, to initiate and/or support the commercial team to develop new market / new application / new development, and to support the promotion of the company’s products, in order to develop the Syensqo Specialty Polymers business in his/her assigned domain and area. This individual will be responsible for application development activities in Japan, with main focus on Auto market incld. Electrification and Semicon/Electronics/Industrial markets.
- Develop technical expertise on existing and new applications of Syensqo’s products in collaboration with R&D, Marketing, Sales and other internal functions, as well as with external parties like customers or testing institutes
- Provide proactive technical consultation and subject-matter expertise in order to anticipate problems and identify excellent technical solutions for customers and leads
- Develop and maintain relationships with customers at various levels of their organization
- Network with industry technology managers at final users and within industry associations
- Gather intelligence information on evolving market needs and technology trends
- Identify new market opportunities with existing and new customers
- Develop and present new applications to customers and leads
- Present technologies and products at technical conferences
- Train customers on the use and benefits of the products
- Investigate and resolve customer complaints
- Prepare and present technical presentations, articles, training, product databases and other technical literature/documentation for internal and external use
- Participate in other activities as assigned or requested
Education and Experience
- Prefer Master’s degree (or higher) in Polymer Engineering, Polymer Science, Chemical Engineering, Materials Science, Chemistry, Physics, or related technical discipline;
- At least 3-10 year experience within the R&I/market/industries/products (Aromatics/Engineering Plastic and/or Fluoroelastomers/Fluoropolymers) in product development or similar roles (e.g Tech marketing, Tech service, R&D etc.)
- Melt processing (including injection molding, compression molding, tool design, and etc.)
- Polymer chemistry background/Polymer processing background/Fluorine (Polymer) Chemistry
- Electrochemistry background / Battery Science
- Knowledge of Physical testing (Mechanical, Environmental) and Chemical analysis (Thermal analysis)
- Experience of direct communication with customers
- CAE/Moldflow knowledge (to understand the CAE/Moldflow results and explain the details for the customers' development improvement)
Skills
- Business communication in Japanese (native) and English: Good communication skills with global customers and colleagues
- Computer skills (Microsoft Excel, Word and PowerPoint)
Additional Information
Travel requirement (>30~50% of workload, domestic/abroad)